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Eric van der Maas

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Activity overview

Latest activity by Eric van der Maas
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    Eric van der Maas commented,

    Hey Jerome, If it's the main location (Your environment) you'll have to create a ticket and request a change. We can do this for you, could you please create a ticket requesting this? Thanks! Best ...

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    Eric van der Maas commented,

    Hey all, While apple is investigating this, we've put a temporary fix in place where we do a check for the location name and try to match it with the location in ZuluDesk, they should be identical ...

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    Eric van der Maas commented,

    Official comment

    Hi Helge, WIth the Parental Controls payload in a macOS profile you're able to set Allowed and Denied URLs.

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    Eric van der Maas commented,

    Official comment

    Hi, We're aware of this issue and we have reached out to Apple regarding this. If you create a ticket in ZMS and let me know your ticket number, I can assign this to the issue and inform you when w...

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    Eric van der Maas commented,

    Hi Rik, As far as we're aware this is not a problem anymore in the newer versions of iOS, please make sure your device is up-to-date. If you're sitll experiencing issues with the activation lock I ...

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    Eric van der Maas commented,

    Alright, in that case I would recommend creating a ticket in ZMS so we have all the data at hand. Please include the Serial number(s) and what you're trying to restrict in the teacher app. Thanks ...

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    Eric van der Maas commented,

    Hey Phil, Are the devices you're sending the restrictions to perhaps unsupervised? Ususally when you're trying to send a command to a device that requires the device to be supervised, you can see t...

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    Eric van der Maas commented,

    Official comment

    Hi Fabrice, I believe with the recent addition of Scriping this one is resolved. I will close this post and mark it as completed. Best Regards,

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    Eric van der Maas commented,

    Official comment

    Hey Eric! Nothing to worry about, the little arrow indicates that location services are currently active on the device, this has nothing to do with ZuluDesk. To read more about location services pl...

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    Eric van der Maas commented,

    Official comment

    Good day Everyone, Due to your feedback, we will be implementing this feature in 6.7.1 of ZuluDesk. Best Regards,