ZuluDesk App Self Service Overview

The new ZuluDesk App has both a teacher and student side, this page will cover the student side of the app. To learn more about the teacher app - Please check out the Teacher App overview. 

Logging in:

  1. When you have a student assigned to a device, this device will automatically log in.
  2. When you don't have a student assigned to a device, the student will have to log in manually by selecting the school and entering his/her credentials.

Features:

  • Assigned Apps/Documents/Profiles*
  • Messages**
  • Device Options*
  • Student specific features

* These features are in both the teacher and the student version of the app.

** Messages work slightly different on Student and Teacher versions of the app.

Global features:

Assigned Apps/Documents/Profiles:

Here you can find everything assigned to your User Account. 

Self_Service.PNG

Note: Keep in mind that these items have to be configured "On-demand" in the scope for them to show up on these lists.

Messages

From v5 onward this is 2-way communication if the teacher enables this:

Messages_-_Toggle_Replies.PNG

Device Options:

It is possible to have certain options enabled or disabled in the App, these options are found under "Organisation > Settings > ZuluDesk Student & Teacher":

Student Options: 

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Teacher Options:

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Student specific features:

Attention Mode: When the teacher sends the student an attention message, it is not possible for the student to do anything with the device until this is cleared.

Restriction Mode: When the device is in restriction mode the student can only use the functions that aren't restricted by the teacher.

WebLock Mode: When the device is in WebLock mode, the student can only navigate to the whitelisted websites that are set by the teacher. It is also possible to lock the student in Safari.

Applock Mode: When the device is in Applock mode, the student can only use the the whitelisted Apps, any unlisted apps will not be seen by the student. Note: The settings App will always be visible due to a policy set by Apple.

Lesson Mode: The student can only do things that the teacher set in the specific lesson.

 

To learn more about the Teacher side of the app please take a look at the following guide: ZuluDesk App Teacher Overview.

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